Spring 2008

1:00pm - 1:30pm President’s Welcome & Introductions

(Members & Special Guests)

1:30pm - 2:30pm State of the Industry (Overview of the Printing industry)

(Presented by: Buddy Baker from Atradius Financial Solutions)

2:30pm - 3:30pm Open Forum (State of the Industry)

(Members input on the Printing Industry)

3:30pm - 3:45pm Break

3:45pm - 4:45pm Insider Tips and Short Cuts (ABC-Amega will give provide the newest tips while using the PICE interchange system. Members will be able to ask questions about the system

6:00pm - 7:00pm PICE Welcome Reception - Light Buffet and Refreshments

8:30am - 9:00am Continental Breakfast

9:00am - 11:30am ABC of Collections

(Presented by: Robert Tharnish) (Vice President, International and Corporate Quality ABC-Amega, Inc.)

Knowing Yourself
Call Preparation
The 7-Step Collection Call
Telephone Collection Do’s & Don’ts
Overcoming Objections
Litigation

11:45am - 1:00pm Anatomy of the Credit and Collection Process (Cradle to the Grave)

Role Playing Of Collection Issues
Collection Services & When To Use Them
What Are Common Practices Among Peers
Tips On Collecting Difficult Accounts

1:00pm - 2:00pm Lunch

Top 5 Factors Used To Determine Credit
What Is The Companies Risk Level
What Is The Methodology For Computing Customer Credit Limit
What Would Be The Credit Limit The Group Would Extend
Each Group Will Present Findings To The Membership

3:15pm - 3:30pm Break

3:30pm - 5:00pm Legal Side of Credit (TBA)

(Presented by: Kenneth Rosen, Lowenstein Sandler PC)

6:00pm - 9:00pm Dinner (Sponsored by Lowenstein Sandler PC) .

8:30am - 9:00am Coffee Service

9:00am - 10:00am Open Forum (Credit data- Fee or Free)(Bring you favorite websites, references and services used to acquire credit data)

10:00am - 11:30am Verbal Interchange (Find the latest news on those difficult accounts)