Monday,
April 11
8:30AM – 12:00 Noon – Board Meeting
(board
members only)
1:00-1:45PM – General Meeting
- President’s
Welcome
- Introduction
of new officers
- Treasurer’s
report
- Membership
Committee Report
- Programs
Committee Report: Future meeting sites and topics
- Reports
& Surveys Report: DSO Survey participation, other surveys of interest
- Technology
report: System usage and participation, system enhancements, etc
2:00-3:00PM:
“Business
as Usual in Times that Aren’t” – Delos Smith
Delos
Smith, Senior Business Analyst at The Conference Board, is regarded as an
authority on the world’s leading economic indicators. He is also an enjoyable
speaker, who puts complex and often confusing
economic data into delightful English. Among his topics:
- How the economies and markets affect each other
- Which numbers are important, and how to use them
- What the numbers are saying
- Economically speaking, where are we, and where are we going?
These
topics should also shed light on the state of the printing industry as it
relates to the world economy
3:00-4:00PM
Update on pending changes in Bankruptcy Legislation
Local
bankruptcy attorney and Chapter 7 Trustee Claude Lightfoot will explain the changes
that are expected to be signed into law within a few days, and how these
changes affect business credit
6:00-9:00PM
PICE Welcome Banquet – Mike Anderson’s Seafood Restaurant
Meet
our new attendees and make them feel welcome, reunite with old friends and
enjoy a relaxing evening at this popular local restaurant. Afterwards, you’re
on your own to explore this wonderful city, visit jazz clubs and enjoy the
nightlife
Tuesday, April 12
8:30AM
Continental Breakfast
9:00AM – 12:00 Noon
Laughter, Rx for Survival – Joyce Anisman Saltman
Dr.
Saltman, a noted “laughter consultant” and national speaker, offers some
practical and uplifting suggestions for dealing with the stresses of home and
work. Included are ways to use humor for:
- Dealing
with difficult people
- Diffusing
volatile situations
- Dealing
with workplace and home stresses
- Maintaining
a healthy perspective on life
12:00-1:30PM - PICE Luncheon
1:30-2:00
PM
Benefits
of Using Collection Agencies
Janet Silva
of LCJ Consultants will explain the role a debt recovery agency plays in the
effective collection of delinquent accounts
2:00-4:30PM
Round
Table Workshop Session - Maximizing the effectiveness of the credit department
Increased
workload and diminishing staffs mandates even greater productivity and
efficiency. We’ll share ideas and information with a view toward improving the
credit department and its performance. In addition we’ll address topics or
questions from the floor
6:00PM - Farewell reception
Wednesday,
April 13
8:30AM – Continental breakfast
8:45 AM – Verbal Interchange
This
session is being revamped to become more a learning experience, and less a
numbers one. Participants will be asked to concentrate more on the causes and
handling of their problem accounts, sharing insights and methods. In requesting
accounts for discussion members will be asked to:
- Select
for discussion accounts with which they have current, substantial exposure
- Explain
the reason for the inquiry
- Be
prepared with updated ledger experience
- Add any
other pertinent information
12:00 Noon - Adjournment
